We offer continuous training to our staff, the following themes are the ones we favor: Conflict resolution, efficient search, customer approach in tense situations and general information on the main event and tourist sites in Montreal.
Expertise and services:
Depending on the specific needs of your request, we are able to provide you with qualified personnel to perform the following tasks:
GUARD / SURVEILLANCE
Our staff ensure the well-being of your physical facilities. They are vigorous and very observant and are quick to identify and mitigate immediate risk. Any potential danger is identified and reported to the customer so that he can take the necessary measures.
Notre personnel est spécialement formé pour effectuer une détection de métal adéquate et rigoureuse, tout en respectant un niveau de fluidité aux entrées. De plus, nous nous assurons que la détection soit en concordance avec vos politiques de sécurité.
CONTRÔLE DE FOULE/ AVANT-SCÈNE
Our staff is specially trained to perform adequate and rigorous metal detection, while respecting a level of fluidity at the entrances. In addition, we make sure that the detection is in accordance with your security policies.
HOME / HOSTESSES
Our reception staff is, according to your needs, courteous, polite and professional or festive,
vibrant, and helps you create the atmosphere according to the experience you want to give to your
INSTRUCTIONS AND SUPPORT
INFORMATION FOR VISITORS
We take your event to heart and make sure that our staff has identified the key elements to disseminate to customers and visitors.
Along with metal detection, bag searches can be done with reception staff. We train our team on your security policy and make sure it is followed without compromising your customer's experience.
Our management team supports you throughout the process of your event. Very active during planning, we make sure that we meet your needs, both operational and budgetary, while advising you on alternatives that may well relate to your reality. We are at your disposal 24/7 to respond to any emergency. In addition, we are close to our field team and collect their comments. This in order to provide you with a post mortem report in order to improve your processes during subsequent edits.